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A list of the areas of consultancy that I offer
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I occasionally receive enquiries about short ad-hoc consultancy jobs. The
following list covers (most of) the areas in which I offer consultancy expertise
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- Asset managing the installed base of hardware and
software.
- Business
communication services including data handling services, print management,
direct mail marketing and facilities management.
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Business continuity and contingency planning (general production and
administration as well as CIT).
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Business Development, particularly looking for opportunities for IT to
generate business opportunities.
- Business Intelligence (competitor evaluation).
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CIT Procedures and Administration.
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CIT Total Cost of Ownership Reduction.
- CMMS (Computerised Maintenance Management System).
- Construction Industry systems including Contractor
Control Systems and Project Control Systems. Building merchants and
construction supplies.
- Cost-benefit analysis and cost justification.
- Credit/Debit card personalisation systems (including
controls, safeguards and security systems, handling of bank customer data
inflows and Management Information and marketing reporting on
data utilization).
- Cultural
change using CIT as the catalyst.
- Data conversion and system data population.
- Data Warehousing.
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Database of Internal Skills and Experience.
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Digital Image Management/Digital Asset Management.
- Documentation systems, manual writing and general
technical writing.
- Due
diligence and takeovers.
- e-business/e-commerce strategy.
- ERP and MIS.
- Escrow.
- Evaluation of software and hardware.
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Franchisee web sites.
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Global Telephone Number Changes.
- HR system replacement and requirement gathering.
- Implementation support.
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Implementing and integrating Radio Data Terminals for indoor and outdoor
use.
- Implementing PRINCE2 and other project methodologies
and toolkits and tailoring them to organizations and the other tools and
methodologies they use (eg, PRINCE2 Under DSDM). Setting up a project
management function, Project Office or Programme Office.
- Implementing SSADM, UML, RUP and other Business
Analysis methodologies and toolkits and tailoring them to the organization.
Setting up a BA/BPI function to work on on full development, evaluation and
investigation project lifecycles covering project initiation, change
control, implementation, deployment, testing, QA and post implementation
review.
- Intranets, Extranets and e-trading.
- Mailing Systems and direct mailing (including mailing
database management).
- Manpower, work and resource planning and scheduling.
- Manufacturing and production systems and shop floor
data capture.
- Negotiating and vetting contracts and licenses,
software piracy and Data Protection.
- Office moves and refurbishment, from structured
cabling to updated software base.
- Overall use of business analysts to work as a conduit
for all work into an IT department.
- Outsourcing Training/Training Management.
- Profit improvement through using strategic internal
administration and information systems to reduce costs by minimising the
labour element of routine administration and data processing, creating
competitive advantage through better information, reporting and analysis.
- Promoting the uses and benefits of IT across the
Group, using business modelling techniques to derive current business models
and then carry out the change to future models dictated by industry change
etc.
- Provision of digital telephone systems (Computer
Telephony Integration, Automatic Call Distribution and Automated Call Centre
(TAPI)).
- Publishing and printing, e-publishing and print on
demand publishing.
- Rapid Application Development.
Replacing financial and accounts systems.
Replacing legacy systems (hardware, software,
printing systems etc.)
Reporting suites and solutions (Crystal Reports,
Business Objects etc.)
Reverse-specification of existing systems.
Set up and administer user groups and interest
groups.
Set up and operation of call centres.
Set up and operation of Help Desks, Help Desk functions, user profiling and
problem management.
Set up Videoconferencing.
Shipboard Systems.
Software Purchasing Bulletin Boards and Price
Benchmarking.
Software Standardisation.
Staff PC Purchase Schemes.
Strategies and models for Customer Information
Systems and Customer Relationship Management solutions.
Supplier control, and negotiations.
Systems for staff rostering, budgeting and
scheduling, time & attendance tracking and compliance with EC regulations.
Third Party PC Support.
Ticketing, virtual ticketing systems and mBusiness
(mobile-phone interface) ticketing.
Use of IT in business change and as a catalyst for
business change.
Warehousing, logistics, stock control, procurement
and fulfillment.
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